Privacy Policy – Protection of Personal Information

Firme Brouillette Inc. recognizes the importance of protecting your personal information. This Privacy Policy (the “Policy”) outlines how we collect, use, and disclose your personal information when you use our website, and explains your rights in this regard.

What is “Personal Information”?

“Personal information” refers to any information about an identifiable individual, either directly or indirectly. This may include your name, email address, phone number, date of birth, and financial information (including banking and credit card details).

Business contact information—such as your title, business email, work address, or business phone number—is considered publicly available personal information.

Do We Collect Information via Cookies?

When you browse our website, we collect certain information through cookies and other tracking technologies. Cookies are small text files containing a unique identifier automatically placed on a visitor’s computer. Session cookies track information during a browsing session and are stored only temporarily. Persistent cookies remain on a visitor’s computer until they expire or are manually deleted.

The cookies we use do not collect personally identifiable information. Instead, they collect general data that is not combined with your personal information. We use essential and functional cookies to allow navigation on our website, enable core functionalities, and customize your browsing experience (e.g., language preferences). You may choose to consent or decline the use of these functional cookies upon visiting our website. However, disabling them may affect your browsing experience.

We also use Google Analytics to gather anonymous information about your interaction with our website (e.g., frequently visited pages and error messages). This data is used solely to improve site performance and functionality. You may choose whether to enable these cookies upon visiting the site.

To learn more about cookies, visit All About Cookies, or contact us using the details in the “How to Contact Us” section.

How Do We Collect Your Personal Information?

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We collect personal information directly from you with your consent, such as when you contact us or fill out a form on our website. In some cases, we may collect personal information from third parties when you have provided consent or when legally permitted (e.g., from government agencies, financial institutions, or other service providers).

How Do We Obtain Your Consent?

Generally, we collect, use, and disclose your personal information only with your consent. However, certain legal exceptions allow us to do so without consent (e.g., to comply with a subpoena or court order).

By contacting us, voluntarily completing a form, or browsing our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you provide us with a third party’s personal information, you represent that you have the appropriate consent or authority to do so.

Subject to legal or contractual limitations, you may withdraw your consent at any time by contacting us as outlined in the “How to Contact Us” section.

How Do We Use Your Personal Information?
We generally use your personal information for the following purposes:

To provide our services
To build, maintain, and enhance our business relationships
To recruit personnel
To comply with legal and regulatory requirements
For any other purpose permitted by law or with your consent

Who Has Access to Your Personal Information?

Access to your personal information is restricted to employees and agents who require it for their duties. We may also share personal information with third parties when required by law or with service providers (e.g., cloud hosting providers). In such cases, we implement contractual safeguards and limit data sharing to protect your personal information appropriately.

Is Your Personal Information Transferred Outside of Québec?

The personal information we collect may be stored on secure servers located outside Québec, including in other Canadian provinces. We may also share personal information with partners outside Québec as part of our staffing services. In such cases, we conduct privacy impact assessments and implement contractual safeguards to maintain confidentiality.

How Long Do We Retain Your Personal Information?

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal or regulatory obligations. After that, information will be securely destroyed or anonymized.

How Do We Protect Your Personal Information?

Personal information is handled confidentially in accordance with applicable laws. If you choose to share information via email or web forms, it will only be used to respond to your request and will be handled securely. We implement reasonable organizational, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse—for example, restricting access to our offices and computer systems, and training staff on data protection.

What Are Your Rights?

You have the following rights:


– The right to access your personal information
– The right to request corrections
– Where applicable, the right to withdraw your consent to its use or disclosure

To exercise any of these rights, contact us using the details provided in the “How to Contact Us” section.

How to Contact Us

For more information about how we protect your personal information or to exercise your rights or submit a complaint, contact:


Jean D. Leclerc
Privacy Officer
Email: direction@firmebrouillette.com

How Do We Update This Policy?

This Policy may be updated periodically to reflect legal or operational changes. While we may provide notice of updates, the posting of a revised Policy on our website constitutes sufficient notice. Continued use of the site after an update means you accept the revised Policy.

Last updated: October 21, 2024